CCG Insight
October is Customer Service Appreciation MonthOctober 2011
In This Issue
Citizen Spotlight
New Directors
New Hires,Promotions and Retirees
311 - Citizen Service Center
From the City Manager
Mayor's Blood Drive
Healthy Recipe
Employee Recognition Program
Upcoming Events
Quick Links
Citizen Spotlight

Special thanks and appreciation to Mr. George Panos. Since 2002 Mr. Panos has called in 1,294 Service Requests to the Citizens Service Center. This is the most service calls any citizen has made, and we are grateful to Mr. Panos for his commitment to helping Columbus be the finest city it can be.


New Directors

New Civic Center Director

Ross D. Horner, a 20-year veteran of civic and cultural centers took the helms at the Civic Center on August 1st.  He earned his MBA from the University of Mary.

Horner comes to Columbus from Bismarck, N.D. where he was the Civic Center Marketing and Booking Director. Welcome Ross!


 New Parks and Recreation Director

Dr. James Worsley took the helms of Parks and Recreation this past June.

Worsley earned his MBA from the Univ of North Carolina-Greensboro and his doctorate from North Carolina State.  He was the Park and Recreation Manager for Mecklenburg County in Charlotte, NC.  Welcome James!

New Hires Promotions


Welcome and Congrats to our New Hires/Promotions & Retirements

August 2011 


New Hires



 Stacey Zimmerman 


 Bull Creek

Peter Anderson


Civic Center

Ross Horner


Clerk of Superior Court

Melissa Curenton

Jalisa Hayes


District Attorney's Office

Jennifer Cooley



Steven Davis


Marshal's Office

Kalvin Baker



Dieulla Laurol


Parks & Recreation

Samuel Lee

Tasha Mahone

Chloe Newman

Rad Robison

Daniel Cunningham

Brittany Porter

Jimmy L. Walker

John Brock

Arletter Crawford

Shemia Jones

Yewston Myers

Tiana Rhodes

Darius Stevens

Ryan Wright

Travis Landrum


Police Department

Adam Carse

James Barchenger

Elizabeth Gentry

Susan Maka

Justin Evans


Public Services

Donald Billups

Nathaniel Street

Lemuel Miller

Shaun Miller


Sheriff's Office

Brian Davis

Anna Gray

Timothy Stone

Denise Taylor

Donte Wright

Bruce Chavers

Juan Merritt

Dana Robertson

Ernie Berber

George Carpenter

Nakisha Gross

Courtney Darr

Randal Hackley

Michael Pitts

Jeremy Robertson

India Thomas


Tax Assessor's Office

Stacy Pollard




Parks & Recreation

Destiny James

Site Supervisor


Public Services

Kelvin Harris

Equipment Operator III


Police Department

Corporal Thomas Hall

Corporal Chad Lifsey

Corporal Nemuel Santiago

Corporal Emmanuel Stinson

Corporal Molly White

Sergeant Randall Alston

Sergeant Tony Cooper

Sergeant David Ellmer

Lieutenant James Walton

Tanya Chappell, Emer Comm Tech II

Justin Culpepper, Emer Comm Tech II

Command Sergeant Steve Wise




Superior Court

Janice Hundley

Court Reporter

36 Years


Parks & Recreation

Mary Ann Johnson

Recreation Program Specialist III

16 Years

Newsletter Staff

Vickie Armstrong

Norma Ausburn

Sherry Garcia

Reather Hollowell

Rosana Juestel

Donnie Kent

Jenny McDonald

Sheila Risper

Jenny Teague

Sofia White

Special Events


Groundbreaking Event
The Mayor and City Council invites you to the City Service Center Complex Groundbreaking Ceremony, Monday, September 26, 2011, 11:00 AM, 1358 Rigdon Road, Columbus, GA. The Complex will include a Natatorium, Parking Deck and City Service Center.

Save-A-Pet Program

Launched on September 22nd, the Save-A-Pet Program will significantly reduce the number of animals euthanized at the Animal Care and Control Center. The comprehensive nine-step program involves using heightened publicity, use of volunteers and rescue groups, spaying and neutering, foster pet care and education.

For more information call 706-653-4512. Facebook: Columbus Animal Care and Control Center. Website:

A RiverBlasting ceremony was held on September 22nd to make way for the long awaited Chattahoochee whitewater project. This whitewater rafting and kayaking course will run about 2 ½ miles from Bibb City to below the Dillingham Street Bridge. The project is expected to generate a total economic impact of $42M, with more than $2M from new sales and hotel/motel tax revenue, creating more than 700 new jobs.


Fall Line Trace Update
Signs for the new Columbus Fall Line Trace are being installed and includes all signs, mile markers, etc. to be used along the trail. A playground is in the process of being installed at Rest Area II (across from Legacy Chevrolet). The two rest areas are now open for the public and offer restrooms, vending machines and water fountains.


Phases I, II, and III from 14th Street Bridge to Psalmond Road have been paved with asphalt and are now waiting for the signs to be installed and pedestrian crossings to be improved. Citizens can now ride the trail from start to finish and stop at any of the rest areas. Psalmond Road includes several parking spaces for people to park their vehicles and get on the trail. The entire project is estimated to be completed this fall.


A ribbon cutting ceremony will announce the official opening of all phases. Details of this ceremony will be announced soon. For more information visit


311- Citizen Service Center

Georgia's First 311 Call Center

The Georgia Public Service Commission designated the Columbus Consolidated Government Citizens Service Center as the first 3-1-1 Call Center in the State of Georgia in March of 2004.

By implementing a centralized 311 number, in conjunction with our already highly effective Citizens Service Center 7 digit number 653-4000, we are able to provide easy accessibility to non-emergency local government services for citizens.

When a crisis affects the CCG, it is important that Emergency Management and Police Officials are able to reach residents with warnings, information, and updates as well as contacting staff members and volunteers within minutes of a crisis that affects the Columbus area. Citizens can register to receive notifications on their home number, work number, cell number and by email by visiting the or contacting 311 or 706-653-4000.

Citizens and employees may call 311 or 706-653-4000 to reach the 311 Citizens Service Center Monday through Friday from 7:00a.m. to 5:30p.m. to talk to a well-trained CSC Representative. On weekends and holidays citizens can leave a message that will be reviewed and processed by the first representative in the office the next business day. The message on the answering machine advises callers to hang up and dial 911 if the call is an emergency.

Call Volume for FY11

311- Citizen Service Center

Call 9-1-1
Burning Building
I want to confess
Armed stick-up
Police Emergency
Medical Emergency
Fire Emergency

Call 3-1-1
Burning Question
Minor Annoyance
I want to recycle
Garbage pickup
Police non-emergency
City Services
City Events

Call 2-1-1
Basic Needs — food, shelter, etc.
Utility/Rental Assistance
I want to volunteer
Prescription Assistance
Community Programs




Mayor Teresa Tomlinson, Council Members and the City Manager would like to thank all citizens of Columbus for contacting 311 or 706-653-4000 regarding concerns and /or questions.
 From the City Manager


I want to take this opportunity to thank the employees of the Columbus Consolidated Government/CCG for your service to this community. Columbus, Georgia is a better place to live, work and play, because of you. You are the "silent hero" of Columbus, Georgia. You get things done without much attention; and then some wonder, how did this get done? Who made it happen? Well, it was you, of course. Thank you for demonstrating true Servant Leadership! Let's remain vigilant and focused on our customers/citizens and on building a better Columbus, Georgia for future generations.


There is no better place to live at this time than in Columbus, Georgia. Many great things are happening in Columbus each and every day. Much of it is happening because of the work of those in the CCG. We must focus on a strategy to share the good work and the good news through our own sources using our own resources.


We must use CCGTV, electronic newsletters, Facebook and other social media outlets to communicate "The Good News." Mayor Teresa Tomlinson has a Mayor's Facebook page that has been a great outlet for communicating "The Good News." The Citizen Service Center now has a Facebook page. Soon you will see a City Manager's Facebook page that will be used to communicate "The Good News." Department Heads will be employing department strategies to do the same. If you have ideas about communicating "The Good News," please share them with me.


Again, thank you for your service to the citizens of Columbus, Georgia and let's work together to share "The Good News" about the CCG. After all, there is no better place to live at this time than in Columbus, Georgia.   Thanks for doing your part for the CCG Team.



American Red Cross Mayor's Blood Drive
In commemoration of 9/11 Victims and First Responders, the Mayor's Office partnered with the American Red Cross to sponsor a blood drive on Thursday, September 8, 2011. 59 units of blood were collected, which will provide life saving blood and or blood products for nearly 144 patients in our surrounding area.
Healthy Recipe
Chicken and Sausage Gumbo 

Chicken and Sausage Gumbo 

1/3 Cup all-purpose flour

1 Can (14-ounces) reduced-sodium chicken broth

2 Cups chopped cooked chicken or turkey breast

8 ounces smoked turkey sausage links, sliced

2 Cups sliced fresh okra (or 10-ounces frozen, partially thawed)

1 Cup water

1 Cup coarsely chopped onion

1 Cup coarsely chopped red or green sweet pepper
½ Cup sliced celery

4 cloves garlic, minced

1 tsp dried thyme, crushed
½ tsp ground black pepper
¼ tsp cayenne pepper

3 cups hot cooked brown rice


For roux: In heavy medium saucepan, cook flour over medium heat about 6 minutes or until brown; stirring occasionally. Remove from heat; cool slightly. Gradually stir in broth. Cook and stir until thickened and bubbly. Pour mixture into 3 ½ or 4-quart slow cooker. Add chicken, sausage, okra, water, vegetables and herbs. Cover and cook on low-heat setting for 6 to 7 hours or on high-heat setting for 3 to 3 ½ hours. Skim off fat. Serve over hot cooked brown rice. Makes 8 (3/4-cup) servings.


Nutrition Facts Per Serving- Calories: 230; Fat: 5g; Sodium: 425 mg; Carbohydrates: 27 g; Fiber: 3g; Protein: 19g
Employee Recognition Program Winners

The Employee Recognition Program recognizes and shows appreciation to the City's brightest employees. Congratulations to the 2nd Quarter 2011 Winners.


Individual Excellence Award Winner, Cpl. Lance Deaton, Police Department

PEER Award Winners, Zachary Harbuck, MCP, Jeremy Head, Inspections & Codes, William Jones, Metra, Lori McNeil, CPD, Jason Smith, IT

 Employee Recognition Program Winners

Upcoming Events


Junior League Attic Sale

October 1 - 8 am - 3 pm

Columbus Civic Center

For more information, call 706-653-4482 or visit

Community in Motion

October 6 - 11 am - 2 pm

Transfer Center- 814 Linwood Avenue 31901

(Community Resource Fair Celebrating Public Transportation and Public Transportation Users)

For more information, call 706-653-4409

Georgia Flower Show at the Georgia National Fair in Perry Georgia

October 7

Participants must be a member of the Foxgloves Garden Club. Membership is open to anyone interested in gardening.

Leaving from Fox Senior Center

Cost of Trip is $16.00 which includes transportation & admission.

For more information, call 706-225-4653

Tuskegee Morehouse All Star Classic

October 8 - 2 pm

Columbus Civic Center

For more information, call 706-653-4482 or visit 

Greater Columbus Fair

October 11-14 5:00 pm

October 15 at 11 am

October 16 at 2 pm

Columbus Civic Center

For more information, call 706-653-4482 or visit 

Tricks, Treats, and Trails

October 22 - 4-8 pm

Oxbow Meadows

For more information, call 706-653-4196 

Columbus Cottonmouths Hockey Games

7:30 pm Columbus

Civic Center

October 21 vs. Pensacola Ice Flyers

October 22 vs. Mississippi Surge

October 28 vs. Pensacola Ice Flyers

For more information, call 706-653-4482 or visit 

Covered Dish Lunch and Learn: Fire Safety- What to do in case of a fire

October 26 - 11:30 am

Fox Senior Center

For more information, call 706-225-4653 

Fall Festival Scavenger Hunt

October 27 - 4-6:30 pm
Youth ages: 14-18  

Northside Recreation Center

For more information, call 706-576-5475 

Annual Fall Festival

October 27 - 5-8 pm

Ages: 7-12, Under 6 must be accompanied by a parent

Shirley Winston Recreation Center

For more information, call 706-653-4958 

Fall Festival-Games, candy, bounce house, and lots more. Ages 6-12

October 28 - 6-8 pm

29th Street Recreation Center

For more information, call 706-322-0418 

Come out and Trick or Treat with us!!

October 31 - 4-6:30 pm

Carver Park Recreation Center

For more information, call 706-568-4822 

Fall Festival-Face painting, games, music, costume contest, and more.

October 31 - 6-8 pm

Fluellen Recreation Center

For more information, call 706-327-4142 

Fall Festival-Face painting, games, best costume contest, haunted house, and so much more.

October 31 - 6- 8 pm

Frank Chester Recreation Center

For more information, call 706-685-8016 

Come out and Trick or Treat with us!!

October 31 - 4-6:30 pm

Psalmond Road Recreation Center

For more information, call 706-565-6060


Columbus Consolidated Government | 100 10th Street | Columbus | GA | 31901