Level I certification focuses on the fundamental principles of employees becoming engaged in learning modules relative to developing their technical skills. This certification program is designed to prepare the employee for the high level of technical proficiency required to manage and operate effectively within the organization.

Level II certification is designed for potential or existing supervisors/managers. The training explores topics critical to developing effective management sills such as performance management, motivation, team development, interpersonal and communication skills.

Microsoft Word is a full-featured word processing program that allows you to create many types of personal and business communications, including announcements, letters, resumes, business documents, and academic reports, as well as other forms of written documents.

Microsoft Excel is a spreadsheet program that allows you to organize data, complete calculations, graph data, develop professional-looking reports, publish organized data to the Web and access real-time data from Web.

Microsoft Access is a comprehensive database management system (DBMS). A database is a collection of data organized in a manner that allows access, retrieval, and use of that data. Microsoft Access allows you to create a database; add, change, and delete data in the database; sort data in the database; retrieve data from the database; and create forms and reports using the data in the database.

Microsoft PowerPoint is complete presentation graphics program that allows you to produce professional-looking presentations. PowerPoint provides the flexibility that lets you make informal presentations using overhead transparencies, make electronic presentations using a projection device attached to a personal computer, make formal presentations using 35mm slides, or run virtual presentations on the Internet.

Microsoft Publisher is a desktop publishing program (DTP) that allows you to design and produce professional-quality documents (newsletters, flyers, brochures, business cards, Web sites and so on) that combine text, graphics and photographs. Desktop publishing software provides a variety of tools, including design templates, graphic manipulation tools, color schemes or libraries, and various page wizards and templates.

Introduction to computers is designed for novice computer users who would like to increase their knowledge of computers and their functionality.  Understanding computer language and terms and the many components of computers is covered, as well as the internal structure of computers.

Customer Service Program explores communication, customer service, computer, and the essential business skills necessary to provide world-class customer service.  Customers Service provision is an ongoing effort to improve the day-to-day interaction of both internal and external customers.

The Learning Center has 5 operational rooms for training and events; a full kitchen and computer lab.